Frequently Asked Questions

• What Is Jubilee Books Online?
• What kind of books do Jubilee stock?
• Do you have recommended titles?
• Does Jubilee offer discounts on the cost of books?
• How do I pay for my books?
• Does Jubilee Books offer any other services?
• Can I visit Jubilee Books?

Searching the Site

• Quick Search
• Quick Search tips
• Title Search
• Author Search
• Subject Search
• ISBN Search
• Search Page
• Using the search page
• Site Index & Site Map

Postage & Packaging

• Shipping Charges for UK orders
• Shipping Charges for international orders
  
  

Payment

• What are my payment options?
  
• Credit and debit card payment
  
• Payments by Invoice
• Changing your account details

Ordering & Buying

• Adding books to the basket
• Buying books in the basket
• Checking out for the first time
• After the first time...
• How does my account work
• You can order by fax or phone
• How long will it take for the book to arrive?
• Can I return a book?

Ordering Off-line

• Ordering by phone
• Ordering by fax
• Ordering by E-mail
• Mail Ordering
• Using your debit or credit card

Notes for Teachers

• School Bookshop
• Buying Books
• Setting up an account
• Using us in the classroom
• Contributions

Security

• General Security
• What is SSL?